Travel back office software for connected operations and finance
Connect booking, post-booking operations and finance workflows through iVector. Reduce manual handovers and maintain control from confirmation and fulfilment through to reconciliation.
Reduce the manual work behind every booking
Confirming a booking is only the start. Documents must be produced, suppliers and customers kept informed, payments tracked, and amendments or cancellations handled correctly.
When booking, fulfilment and finance rely on separate systems or processes, information is often entered more than once. These manual handovers increase workload and make it harder to keep operational and financial records aligned.
iVector connects the workflows that follow a sale, helping teams reduce repeated handling, maintain visibility and see what needs attention.
Connect the work that follows a booking
Keep bookings moving
Manage confirmations, documents, communications, amendments and cancellations around the booking.
Connected information
Use connected booking information across operational and financial workflows without repeatedly entering the same data.
Maintain financial control
Keep payments, supplier costs, balances, reconciliation and margin connected to the relevant booking.
Manage exceptions
Use tasks, queues and alerts to identify activity that needs attention or human intervention.
From booking confirmation to fulfilment
Keep the operational work that follows a sale connected to the original booking throughout the customer journey.
Keep booking details, customer information and payment status together in one reservation.
Create customer documents, communications and supplier confirmations from the booking.
Keep amendments, cancellations and updated documentation connected to the same booking.
Use connected information to see outstanding activity and what requires attention before fulfilment.
Keep financial activity connected to the booking
Every booking creates financial activity. Customer payments come in, supplier payments go out, and amendments or cancellations can change the cost, balance and margin.
iVector keeps customer payments, supplier costs, balances, reconciliation and margin connected to the reservation they relate to. This gives finance teams clearer visibility over what has been paid, what remains outstanding and how each transaction relates to the booking.
Operational and financial data can also connect with external finance and ERP systems for wider accounting requirements.
Automate routine work and surface exceptions
Because booking, customer, supplier, operational and financial information is connected within iVector, one action can trigger the next step in a defined workflow.
Documents, communications, supplier confirmations and status updates can move forward with less manual handling. Tasks, queues and alerts then bring overdue payments, failed confirmations and other exceptions to the attention of the right teams.
Routine work keeps moving while your teams retain control of the decisions that require human judgement.
Connect operational data to the wider business
Extend connected booking and finance information into the systems and reporting workflows your teams already use.
Connect finance and ERP systems
Share operational and financial data with external finance and ERP systems, reducing the need to enter the same information across different platforms.
Explore Connectivity
Improve operational visibility
Use connected booking, fulfilment, payment and margin information to understand what has happened, what remains outstanding and where attention is required.
Explore Reporting & MI
Who is iVector Operations & Finance for?
Built for travel businesses managing growing booking volumes and multi-step post-booking workflows.
Manage fulfilment, amendments and reconciliation across tailor-made and package bookings, keeping operational and financial information aligned.
Manage post-booking servicing at scale, reducing manual handovers and keeping booking, operational and financial information aligned.
Manage the operational and financial administration behind bookings distributed to trade partners, keeping records aligned with what has been sold onward.
Explore related iVector capabilities
See how iVector’s connected capabilities support the reporting, integrations and automation behind your operations and finance workflows.
Reporting & MI
Turn connected booking, operational and financial information into clear reports and management insight.
Explore Reporting & MI
Connectivity
Connect iVector with finance, ERP, CRM and BI systems to keep information moving across your wider technology ecosystem.
Explore Connectivity
AI & Automation
Automate repeatable workflows while keeping teams focused on exceptions and decisions requiring attention.
Explore AI & Automation
Frequently asked questions (FAQs)
Answers to common questions about how iVector connects booking fulfilment, operational workflows and finance.
Free 15-minute consultation
Let our team guide you through what’s possible to streamline.

